The Bushrod Chronicles


customer care
November 18, 2005, 8:25 pm
Filed under: General

so i’ve mentioned in the past that i’m pretty passionate about customer service… and i’ve posted a few times bitchin’ mightily when i’ve felt hosed…

but i reckon that just as important as pointing out the bad is applauding the good…

and with that in mind i gotta tip my hat to cingular for treating me right over the last couple of weeks… k and i used to be at&t customers and got transferred to cingular during the big merger… our phone plans were never quite right and as such i figured we were payin’ too much… so i called up cingular and started asking about our options… and from my first exploratory calls through a couple weeks of ordering phones, transferring numbers, and switching plans all around i gotta say that i had nothing but the greatest customer service experience all around… friendly folks… knew what they were talking about… i’m glad to give ‘em some of our money monthly… kudos…

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